Re: Service at the Spoke
To the Editor:
On Sept. 22 at about 12:30 p.m. I went to the Spoke as I usually do to get my lunch. As they always do, the kitchen staff did an excellent job of getting my food to me quickly, despite a long lineup of people. After I received my order, I went to the bar to get a Coke, again as is my custom. The bar was empty except for two people who were drinking drinks and a waitress who came up for an order. The bartender proceeded to get her what she needed (as he has to) and as he passed next to me I asked, very politely, if I could have a Coke. He looked at me, sneered, and replied "When I get to you."
I would like to know what gives this person the right to speak to anybody with that kind of disdain and disrespect, especially when he said nothing of the sort to another guy who came to the bar (after me!) and gruffly asked for an iced tea. I did not deserve his attitude and I don't appreciate his treating me that way. I felt humiliated, hurt and angry that he felt I was undeserving of even the respect of a polite comment that he may have been too busy to fill my order right then, but would be right with me. I found out when I brought up his treatment of me to the manager on duty that this guy is a student at the university. I would be willing to bet real money that there are more students out there who could really use the money this guy makes (single mothers, for example) and who can do his job with a lot more class than he showed. He should consider himself lucky he has a job, and remember that it is the people who spend money at The Spoke that pay his salary.
Needless to say, I won't be spending any more money at The Spoke. I am also sending a copy of this letter to the president of the students' council to let them know that there is a problem at that cash cow they run called The Spoke. I don't expect much to come of this, but at least I can remind people that they don't have to stand for shabby treatment by ungrateful dweebs. Grow up, guy, and rethink your attitude. It sucks.
Joseph D. Andrews B.Sc., M.Sc.